Too small to justify a receptionist.
Too busy to answer every call.
Most aesthetics clinic owners live in that gap. You're mid-treatment, the phone rings out, and the enquiry books with whoever answers next. Every Call Handled answers every call and every web chat, books consultations into your real diary, and sends you the summary before your client has left the chair.
The phone is your biggest interruption and your biggest leak.
If you are the clinic, every call interrupts a treatment.
Needle in hand, gloves on, phone ringing. Answering costs you the client in the chair; not answering costs you the one on the phone.
Enquiries are won by whoever answers first.
The 8pm Sunday enquiry is real buying intent. If it reaches voicemail, it books with the next clinic that picks up.
No-shows are a deposit problem.
The moment to take a deposit is while the intent is hot - in the same conversation as the booking. A callback tomorrow is too late.
Built for how
aesthetics clinics actually run.
Answers while your hands are busy.
Every call and every web chat, evenings and weekends included. Consultations booked from your real diary - real times, offered in the conversation, not callbacks.
Deposits at booking. Policies from your own documents.
Deposits taken through Stripe during the chat or call, into your own account. Patch tests, pricing and policies answered from what you wrote, not from imagination.
Your brand, your tone, every enquiry captured.
Greeting, name and voice configured by you; web chat matches your site, localised into 13 languages. Every enquiry summarised to you by text - the Sunday caller is in your inbox on Monday, not in a competitor's chair.
It knows what
is not its job.
Suitability, medical history and clinical judgement stay with you. Everything else stops being your interruption.
No clinical judgement, ever.
Suitability questions are captured and flagged to you, answered only as far as your own documents answer them. It never gives medical advice, by design.
A path to a person, always.
Anything sensitive goes straight to you, and clients who need a human get one: you.
Payments on Stripe rails.
Card details only ever touch Stripe's own secure pages. Deposits land in your own Stripe account.
UK GDPR, plainly handled.
Client details handled under UK GDPR. Ask us anything before you start; you get straight answers.
£199 a month. Less than one consultation.
Generous included usage, cancel any time, transparent credits beyond the allowance. Weigh it against every missed enquiry in the month.
Asked and answered.
My clients expect a personal touch. Won't this feel cold?
The personal touch fails hardest when nobody answers at all. This answers warmly and naturally, recognises returning clients, and hands anything sensitive to you. Your clients always have a path to a person: you.
Can it take deposits?
Yes, during the conversation, through Stripe, into your own Stripe account. Card details never touch us and never touch you.
I work alone. Will it book over my treatments?
It books from your real diary, so it can only offer times you've made available. You stay in control of the calendar; it fills it.
What about consultations that need judgement, like suitability questions?
It doesn't attempt clinical judgement. It captures the enquiry, answers what your documents answer, and flags the rest to you. It never gives medical advice, by design.
How fast can I start?
Self-serve: sign up, upload your prices and policies, and switch on. No onboarding project, no developer.
What does it cost?
£199 a month with generous included usage and transparent usage credits beyond. No per-minute billing, no surprise overage.
The gap between too small and too busy closes here.
Try the free demo. No credit card. Hear your own receptionist in moments.