The phone keeps ringing.
So does the kitchen.
Reservations, dietary questions, opening hours, takeaway orders. Captured the way your manager would capture them - without pulling someone off the floor during service.
The phone is loudest exactly when no-one can answer it.
Friday 7 p.m. - bookings vs. service.
Peak service is exactly when the booking line rings. Front-of-house is on the floor. The phone goes unanswered. Tomorrow night’s tables go to the gastropub two streets over.
Half the calls are FAQ.
‘What time do you close?’ ‘Do you do gluten-free?’ ‘Are you open Bank Holiday Monday?’ These don’t need a manager. They need a calm voice that knows the answer.
Dietary questions land in voicemail.
A coeliac caller leaving a message is a caller calling somewhere safer. The opportunity to host them is gone before service starts.
Takes the booking.
Doesn’t interrupt service.
Sounds like your front of house.
Tuned per-restaurant. The voice, the warmth, what you’d never say. Diners can’t tell it isn’t the manager picking up.
Knows the menu, the diary, the dietary list.
Books straight into your reservation system. Quotes from your own menu. Flags allergens to the kitchen before the diner walks in.
24/7 booking line, even on Mondays you’re closed.
Captures next-week bookings on the night you’re shut. Service team comes in to a clean diary on Tuesday morning.
Twelve bookings on a Bank Holiday Monday we were closed.
“"We were closed for the Bank Holiday. The phone took twelve bookings for the rest of the week. Before ECH that line just rang out - those people would have eaten somewhere else."”
From £199 / month. No setup fee.
Pay for what you use after that. A handful of captured bookings a month covers it. Stop losing reservations to the line that wouldn’t pick up.
The next booking. Already taken.
Set up in five minutes. Speak to your own AI front-of-house in moments. No credit card.