A welcome
no one has to volunteer for.
Residents’ associations, voluntary clubs, sports clubs, small charities. The agent answers membership questions, captures event enquiries, takes donation queries - without putting them on a volunteer’s already-full evening.
Volunteers can’t be on the phone all the time.
The secretary is on the phone for the wrong reason.
Hall hire, event RSVPs, ‘what time is the AGM’ - the same five questions, every week, taking up the evening of someone with a day job.
New members don’t join because no one picked up.
A new resident with a one-line question is the warmest member you’ll ever have. If voicemail eats that call, they don’t call back. They join nothing.
Bequests and donations are easy to lose.
A solicitor’s office ringing about a bequest needs a human-sounding response within hours, not a Friday-evening callback when someone gets around to it.
Answers the FAQ.
Routes what matters.
A real voice, twenty-four hours a day.
The agent answers in seconds at any hour. No volunteer needs to be on call. No phone tree.
Knows the membership rules, the diary, the hall-hire form.
Trained on your constitution, your event calendar, your hall-hire terms. Sends the right form to the right email without anyone touching it.
Calm with a serious caller.
The agent recognises when the call needs a person - a bereavement, a legal enquiry, a safeguarding concern - and routes it to your named contact in seconds.
Three new members in the first fortnight.
“"Three new residents joined in the first two weeks. None of them would have got past our voicemail. The secretary got her Tuesday evenings back."”
From £199 / month. Reduced rates for registered charities.
Talk to us about a charity rate. Most community groups need a fraction of the credits a commercial customer does - we price accordingly.
A welcome your volunteers will thank you for.
Try the free demo. Talk to us about a charity rate. Spend the next AGM on what matters, not the phone.