Nobody wants to stop mid-session
to answer the phone.
So it rings out, and the booking goes to whoever answers next. Every Call Handled answers every call to your clinic while your hands are busy, books patients into your real diary, and texts you the summary before the session you were in has finished.
Treatment time and telephone time fight for the same hands.
The phone rings while you treat.
Stopping mid-session is bad for the patient on the table. Not stopping loses the patient on the phone. Neither is a real choice.
Callbacks lose to whoever answers first.
A message taken is not a booking made. By the time anyone rings back, the patient has often booked elsewhere.
A full day looks like a dead end.
When there is nothing free, most clinics lose the patient entirely - instead of capturing them for the next cancellation.
Answered, booked,
and summarised while you treat.
Every call answered, evenings and weekends included.
Calls and web chat both, without interrupting a session. Live diary availability offered in the conversation and confirmed back before booking.
Multi-clinic friendly. Callback list when a day is full.
One configuration covers several locations, with callers booked to the right one. A full day becomes a callback list with preferred times, so cancellations get refilled instead of wasted.
First appointments start on time.
Intake completed in chat or by texted link before arrival. Every enquiry summarised to you or your admin by text and email.
£199 a month. Against a week of lost sessions.
Generous included usage, cancel any time, transparent credits beyond the allowance. Compare it with the sessions lost to an unanswered phone in a single week.
Asked and answered.
We're a small team with no receptionist. Is this for us?
It was built for you. Clinics without front-desk cover lose the most calls and gain the most from every call being answered.
We have reception, but the phones swamp them. Does it help?
Yes: it takes the overflow, the lunch hour and everything after close, so your team handles the patients in front of them.
Does it book real appointments?
Yes. Live diary availability, offered to the caller, confirmed back, booked in the conversation. Not messages, not callbacks.
What about patients with complex or sensitive situations?
Anything sensitive or beyond its brief goes straight to your team, and the patient always has a path to a person. It never gives medical advice.
Can it handle more than one clinic location?
Yes, one setup covers multiple locations, with callers booked to the right one.
What does it cost?
£199 a month with generous included usage and transparent usage credits beyond that. No per-minute pricing.
Finish the session. The call is already handled.
Try the free demo. No credit card. Hear your own receptionist in moments.